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Relate INSIGHTS 2020/02 – Moving Mental Health Forward: The Case for Telepsychology and its Adoption in Malaysia

Relate Insights provides analysis of current mental health issues in Asia and their impact on society at every level, from local community to policy development. This will be published occasionally, and is aimed at keeping decision-makers in both the public and private sectors informed; as well as scholars, laypersons and the interested public.

Summary

Despite the hesitation of many mental health professionals to embrace
telepsychology, there is sufficient evidence that supports the efficacy of
some forms of telepsychology for common mental health conditions,
namely VCP and structured therapist-guided self-help programs. As mental
health resources are low in Malaysia, telepsychology promises to be a costeffective way to serve the mental health needs of the community.
Importantly, telepsychology offers accessible services to individuals who
have limited mobility or time, or are geographically restricted.

It also allows clients to receive help with a greater assurance of privacy and
confidentiality, as sessions can be held within the privacy of the home. Given
the rapid development of technology, and the exponential increase in
demand for mental health services in Malaysia, it is only a matter of when
Malaysia adopts telepsychology. Thus, Malaysia needs to invest in building a proper infrastructure of telepsychology now by producing high-quality
efficacy research, offering telepsychology training, and developing clear
guidelines and regulations to ensure ethical and competent delivery of
telepsychology services.

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