SIGN UP FOR RELATE THERAPY

The psychotherapist uses clinical methods that are based on established psychological principles and research to help you make changes in your life. You work together to identify the root causes of the problems and change the thought and behaviour patterns that stop you from healthy living and feeling your best.

The evidence for the efficacy of psychological treatment is indisputable. People who receive psychotherapy do better than most people who do not (79% to be exact!). In some cases, it is preferable to have a combination of medication and psychotherapy, particularly for psychotic and chronic disorders. In other cases such as Eating Disorder and Obsessive Compulsive Disorder, psychotherapy is found to be superior to only relying on medication. The benefits of therapy continue even after therapy is completed, as people use what they have learned in therapy to cope with life stress and thrive in their daily living.

Read more about psychotherapy here.

We try to keep our rates as low as possible to ensure accessibility to all Malaysians and try to match our rates to the rates in the public health care system.

There are two main reasons why our services are not free of charge.

1. There is some research evidence showing that all things equal, clients who pay a fee improve faster than clients who do not.
2. We are unable to offer free therapy as we are a self-funded nonprofit organization. Our rates covers part of the costs incurred for the psychological assessments and measurements (e.g. SCID 5 CV, OQ 45.2) used in your treatment.References

Herron, W. G., & Sitkowski, S. (1986). Effect of fees on psychotherapy: What is the evidence?. Professional Psychology: Research and Practice, 17(4), 347.

This depends on the needs and availability of the client. In general, we recommend  weekly psychotherapy sessions so you and your therapist can get to know each other and get the momentum of change going. When you are done with therapy, you are always welcome to come back in for a booster session or longer time period, as needed.

Research has shown that clients who have weekly sessions improve in half the time compared to clients to have sessions every 2 weeks.

Reference:

Erekson, D. M., Lambert, M. J., & Eggett, D. L. (2015). The relationship between session frequency and psychotherapy outcome in a naturalistic setting. Journal of consulting and clinical psychology, 83(6), 1097.

This depends on the needs and resources of the client. You should discuss your custom treatment plan with your psychotherapist; however, we recommend at least 3 months of psychotherapy, or 12 consecutive sessions.

We use the OQ 45.2 TA and the OQ Analyst to track your treatment progress. This is an evidence based tool that has been proven to improve treatment outcomes. You will be asked to complete the measure at the end of every session. This helps us to adjust what we are doing to ensure that you are receiving the best treatment possible. If you feel you are not improving, please do let your therapist know.

Yes, we also offer psychotherapy by professional clinical psychologists or counsellors. However, there are only limited slots available. If our professionals are full, you can choose to either be on the waiting list or to start psychotherapy with an intern.

All our therapists have received training in Cognitive Behavioural Therapy (CBT). This is one of the most researched and effective therapies. They also have experience with client-centered therapy and Emotion-Focused Therapy (EFT).

Each therapy has a different understanding of how the psychological issue developed and the focus of the therapy. However, all effective types of psychotherapy is based on a trusting and open relationship between the therapist and the client.

Rest assured, your therapist will only use psychotherapies that have been shown to be effective in scientific research trials.

The cost of the intake session is higher because:
1. It is a longer session (2 hours vs. 50 minutes).

2. It will partly cover the cost of the diagnostic tool used (SCID 5 CV and SCID 5 PD) and the progress tool (OQ 45.2).

3. You will receive a written report of the assessment.

All sessions between the psychotherapist and the client will be conducted online through video conferencing.

We will get in touch with you by email or by phone call after you sign up. All subsequent communications between client and therapist will be conducted through Orchestra One.

Yes. The charges for formal assessments vary depending on the psychological instrument. We offer assessments for ADHD, Cognitive functioning, Personality and others. Please talk to your psychotherapist about the assessments we offer and the respective costs.

No, it is not necessary to install any software. We are using Zoom as our video conferencing software. You will receive a link to the virtual meeting room. The link will open up to the virtual meeting room using your internet browser. However, if you prefer, you can create your own Zoom account and install the software on your computer.

We ask that you use a pair of earphones to reduce audio feedback. Some clients also find it helpful to use an external microphone for audio clarity.

Yes. We recommend a stable internet connection with the speed of at least 5 MBPS to facilitate the transmission of video and audio information and to minimise disruptions in your psychotherapy session.

Yes. We take your confidentiality very seriously. Relate Malaysia follows the telepsychology guidelines listed by APA. The software we used to manage the practice and for videoconferencing will be HIPAA compliant. HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. The software that the clinic uses must ensure that all the required physical, network, and process security measures are in place and followed. Current software used for Relate Therapy:
Telehealth: Zoom
Survey software: Qualtrics

Yes, we do offer individual as well as couples and family therapy. We charge the same rate for individual and for couples/and family therapy. Many couples and families find that 50 minutes is too short, in which case a double session may be needed. Please discuss with your therapist on what is the best treatment plan for you.
Please specify in the comments section of the intake form that this is the form of therapy you are interested in.

The evidence on the efficacy of text therapy is mixed. Some people find communication via email rather than videoconferencing to be helpful, while others do not. If you are still interested in text therapy, please specify in the comments section of the intake form that this is the form of therapy you are interested in.